Pre-Completion FAQs

Pre-Completion FAQs

When is my homeowner orientation?

Homeowner orientations commenced in October of 2024 and we estimate they will continue into Spring 2025. Once your home is ready for an orientation, a member of our Customer Care team will contact you to schedule an appointment.

How many orientations will there be for my home?

To maintain our construction schedule, there will be 1 (one) homeowner orientation scheduled for each home.

What happens during my homeowner orientation?

During your orientation, a member of our Customer Care team will tour you through your home. They will help you familiarize yourself with your home and its features and functions. It’s important to note that this will be the only opportunity for you to view your home prior to completion. We strongly recommend that you come prepared to take any photos, videos, and/or measurements for rental or furniture planning purposes.

How many people can we bring to the Homeowner Orientation?

As Central Park House is still an active construction site, we are unable to accommodate more than 3 (three) adult attendees per orientation. At this time, we ask that no minors attend the orientation as a safety precaution.

When is my completion date?

We are estimating completions to commence early Summer 2025 into Fall 2025. Approximately 60-90 days prior to your estimated completion, you will receive several communications on what to expect. A reminder that your Official Notice of Completion will be issued at a minimum of ten (10) business days’ notice prior to your completion date.

Will the deficiencies in my home be completed before possession?

Once you have completed your homeowner orientation, our Customer Care and Construction teams will begin addressing any deficiencies identified during your orientation, prior to your completion.

How do I report any deficiencies within my home after I pick up my keys?

During your key-pick-up appointment, a member of our Customer Care team will introduce you to your homeowner portal where you can report any deficiencies in your home and access any appliance manuals and homeowner resources.

Who do I pay my strata fees to?

Strata fees are paid directly to your property management company, AWM Alliance Real Estate Group Ltd. A letter of introduction to your property management company will be included in your key package. Please refer to the latest Amendment to Disclosure for the Strata Fee table.

What is the difference between Bosa Properties Customer Care team vs. property management team?

The Customer Care team represents Bosa Properties. We are here to ensure your new home experience is as seamless as possible from homeowner orientations to after you pick up your keys.

The property management team (AWM Alliance Real Estate Group) manages the daily operations of your community, including booking your amenities and elevators, and maintaining the common areas of your community.

Does Bosa Properties have preferred partners or exclusive promotions for homeowners?

Yes, we do. Please refer to our Homeowner Portal under Offers & Incentives to see available offers.