Central Park House: Key Contact List

Modified on Wed, 18 Jun at 12:14 AM

Emergency

For immediate assistance with water, gas, or electrical emergencies, please contact the appropriate emergency line. Be sure to also submit a ticket through the Bosa Properties Homeowner Portal so our team can investigate and keep a proper record.

Point of Contact		Inquiry Topics
Concierge	604-360-2809	In building support
AWM Emergency Line (24/7)	604-685-3227	Water leaks, power outages, immediate critical assistance
FortisBC	1-800-663-9911	Natural gas emergencies

Bosa Properties

As your trusted builder, Bosa Properties is here to support you through the completion process, answer any contract-related questions, and help guide you through this exciting milestone. As a valued customer and BPI Club member, you also have access to exclusive perks you may be interested in exploring.

Point of Contact		Inquiry Topics
BPI Club	778-200-9373 bpiclub@bosaproperties.com	Trusted Partner offers BPI Club membership rewards
Customer Care	Homeowner Portal: https://customer.bosaproperties.com/ *Homeowners have received an activation email to their registered email address. Please activate account first. Any issues, contact customercare@bosaproperties.com	Report a warranty claim within your home Access homeowner manuals and videos
Tina Derewinkin, Director of Revenue Management (Sales)	tderewinkin@bosaproperties.com	Finance Legal information Assignments Parking and storage allocation
Sales Team	centralparkhouse@bosaproperties.com	Sales inquiries

AWM Alliance Real Estate Inc.

The Strata Corporation is managed by AWM Alliance Real Estate Group Ltd. Your Strata Manager will work with the Strata Council to assist in administrative, financial, and common property duties and functions. For inquiries regarding common area, strata fee payments, insurance, and elevator bookings, please login to your AWM Alliance Community Website.

Point of Contact		Inquiry Topics
AWM Alliance Community Website/OneLink Portal	www.awmalliance.com *See AWM Information Package for setup instructions	Book elevators Order FOBs Enterphone setup Insurance documents Strata fees setup Strata meeting minutes Notice of Tenancy (Form K)
Concierge	604-360-2809 cph.concierge@outlook.com	Building access Package delivery Moving support and logistics
Facility Manager	604-360-5037 cph.manager@outlook.com	Common area inquiries Daily building operations
Allan Leung	778-383-6821 Email: allan@awmalliance.com	Strata fee account inquiries
Ricky Tse, Strata Agent	778-945-2096 ricky@awmalliance.com	All other strata inquiries
Katie Hill, Strata Agent’s Assistant	604-685-3227 Ext. 194 k.hill@awmalliance.com	All other strata inquiries
Arshdeep Brar	abrar@awmalliance.com	OneLink Portal account inquiries

Utilities

Although your home has electricity currently, you will need to transfer your BC Hydro account as of your Completion Date. Your home is pre-wired for internet service. However, please contact your preferred provider and arrange for internet subscription.

Point of Contact		Inquiry Topics
BC Hydro	1-800-224-9376 www.bchydro.com	Electricity account setup
Telus	1-888-811-2323 www.telus.com	Internet, Cable, & Home Phone setup